Locking Locksmiths Privacy Policy

Last Updated: [21st May 2023]

This Privacy Policy describes how Locking Locksmiths (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit and use our website, located at https://lockinglocksmiths.co.uk (the “Website”).

  1. Information We Collect

1.1 Personal Information We may collect personal information that you voluntarily provide to us when you interact with the Website. The types of personal information we may collect include:

  • Name
  • Contact information (such as email address, phone number, and mailing address)
  • Billing information
  • Login credentials (such as username and password)

1.2 Usage Information We may collect certain information automatically when you visit our Website, such as your IP address, browser type, referring website, pages you viewed, and the dates/times of your visits. This information helps us analyze and improve the performance and functionality of the Website.

  1. Use of Personal Information

We may use the personal information we collect for the following purposes:

  • To provide and maintain our locksmith services
  • To process and fulfill your requests for services
  • To communicate with you, respond to your inquiries, and provide customer support
  • To send you administrative information, such as updates, security alerts, and account notifications
  • To personalize your experience on the Website
  • To analyze and improve the Website’s performance and functionality
  • To detect, prevent, and address technical issues, fraud, or security breaches
  • To comply with legal obligations and enforce our rights
  1. Sharing of Personal Information

We may share your personal information with third parties in the following circumstances:

  • With service providers and contractors who assist us in operating the Website and providing our services
  • With law enforcement agencies, government authorities, or other third parties when required by law or to protect our rights, safety, or property
  • With your consent or at your direction

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to read the privacy policies of those websites before providing any personal information.

  1. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information from our records.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and the revised version will be effective immediately upon posting.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [info@lockinglocksmiths.co.uk] or by mail at [64 Milton Hill, Weston-super-Mare, N.Somerset BS22 9RF].

Please note that this Privacy Policy applies solely to the information collected through our Website and does not apply to any offline or third-party websites or services.